Google’s Nexus 7.

Andrew Cunningham Verizon Wireless, by virtue of winning spectrum in the 700MHz C Block at auction in 2008, is required to abide by open access rules. In this slice of airwaves, license owners “shall not deny, limit, or restrict the ability of their customers to use the devices and applications of their choice.” Yet when a Verizon customer who bought an LTE-enabled Nexus 7 from Google attempted to add the device to his shared data plan, he was told by the official Verizon Wireless support account on Twitter that “not all LTE tablets are created equal. It’s not part of our line up & can’t be activated.” Jeff Jarvis That’s a clear-cut violation of the open access rules, right? Verizon says it’s not—but it is now promising to enable the Nexus 7 after finishing up some tests to make sure it works properly.

The customer, well-known journalist and professor Jeff Jarvis, filed a complaint with the Federal Communications Commission. But as one customer advocate told Ars, even if the FCC takes action, it will come too late to prevent Verizon from dragging its feet in approving the device. 0

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