Scott Durgan

Despite having lost a default judgment in federal court earlier this month, KlearGear continues to fight. Two days ago, the company released its first public statement in the case.
In a new e-mail sent to Ars on Wednesday, KlearGear has now leveled new personal attacks against the Utah customer and his attorney who won the lawsuit against it.
In the case, a judge ruled in favor of a Utah couple (Jennifer and John Palmer) who had criticized the online retailer for not delivering a less-than-$20 order in December 2008. The couple sued in a Utah federal court after KlearGear told the Palmers that they had to pay $3,500 or remove the post. When they did neither, KlearGear attempted to get the money via a collection service, which allegedly damaged the Palmers’ credit.
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