The Gaylord Opryland hotel in Nashville, Tennessee used to block guests’ personal hotspots.

Michael Kappel

Marriott Hotel Services has come to a $600,000 agreement with the Federal Communications Commission to settle allegations that the hotel chain “interfered with and disabled Wi-Fi networks established by consumers in the conference facilities” at a Nashville hotel in March 2013.
According to the nine-page order issued on Friday, a guest at the Gaylord Opryland hotel in Nashville, Tennessee complained that the hotel was “jamming mobile hotspots so you can’t use them in the convention space.”
The hotel admitted to the FCC that “one or more of its employees used containment features of a Wi-Fi monitoring system at the Gaylord Opryland to prevent consumers from connecting to the Internet via their own personal Wi-Fi networks.”
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