Tales of bad customer service are not relevant to the government’s review of the Comcast/Time Warner Cable merger, but Comcast’s competitors are using complaints from subscribers to boost public opposition to the deal, Comcast Executive VP David Cohen told The New York Times.
In an article Sunday titled, “Comcast Recruits Its Beneficiaries to Lobby for Time Warner Deal,” the newspaper detailed how elected officials, charities, and other groups that receive financial support from Comcast have urged the government to approve the merger (a topic that we have previously covered).
Cohen defended Comcast’s relationship with the groups, saying, “We have never provided financial support to an organization in exchange for support in a transaction. Our support is based on the quality of the work they do in the community.” Cohen “said he was offended by the suggestion that their endorsements had been made in return for the financial help.”
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