The Federal Communications Commission’s net neutrality rules took effect today, and you can file complaints against your Internet service provider (or mobile data provider) on the FCC’s website.
The submission form already allowed consumers to file complaints about availability, interference, billing, equipment, privacy, and speed. The form has been updated to include “Open Internet/Net Neutrality” issues:
The complaint process is the same whether you’re raising a stink about an equipment or speed problem, or net neutrality. You’ll get a tracking number and will be able to check the status of the complaint online. An FCC consumer representative will review your complaint and may contact you to gather more information.
Read 7 remaining paragraphs | Comments