A lawsuit accuses Comcast of robocalling a customer “an average of once or twice each day” for nearly nine months to collect an “unpaid” bill—even though the woman had actually paid in full.
Kia Elder of Philadelphia filed the lawsuit in US District Court in Pennsylvania, saying the calls began in late September 2014, when a collector called her about a $527 cable TV bill.
“Plaintiff informed Defendant that she had paid that debt in 2011 and told the collector that she wanted Comcast to stop calling her on her cellular telephone,” the lawsuit states. Despite this, “from late September 2014, Defendant placed cellular calls to Plaintiff an average of once or twice each day” and the calls allegedly continued through June 18, 2015.
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