Press Release

London, 30 December 2016 – Scammers are increasing the number of calls where they claim ‘our records show you’ve been in a car accident’, according to call-blocking and caller ID Company, Hiya (

These types of calls were the most reported scams of 2016, says Hiya, closely followed by PPI calls, and calls claiming you’ve won a prize.
The car accident scam peaked in October – the worst month of the year for mobile phone scams overall – with growth of 84% in the period January to November. PPI scam claims peaked in November and saw an 81% growth over the year.

The UK leads Europe in that it has the highest percentage of nuisance calls, at a significant 13% of all calls placed.
“Defrauding people is big business, which is why the number of scam calls continues to grow and more elaborate schemes appear,” says Alex Algard, CEO of Hiya. “Scammers are getting more sophisticated.

They mask the calls by using common area codes so people answer them. Our advice is to be careful and trust your instinct.
If an offer sounds too good to be true, then it probably is.”
The year in review:
Newcomer scam of the year: ‘Lucky Winner’
Worst month for phone scams: October
Scam that declined over the year: Betting, down 240% from Jan-Nov, peaked in March
Worst area code offenders:
(020) London
(0161) Manchester
(0141) Glasgow
(0113) Leeds
(0121) Birmingham
(01922) Walsall
(01268) Basildon
(0151) Liverpool
(0115) Nottingham
(01792) Swansea
Top Scams in the UK:
Car accident claims, 84% growth over the year, peaked in October
PPI scam calls, 81% growth over the year, peaked in November
Lucky winner, 64% growth over the year, peaked in October
Loan scams, 85% growth over the year, peaked in August
All inclusive holiday compensation, 91% growth over the year, peaked in October
About HiyaHiya provides enhanced caller ID products and services designed to make the phone experience better. With a database of more over 1.5 billion unique numbers globally, Hiya leverages its expansive algorithms to identify unknown calls and texts and to monitor phone-based threats for consumers and businesses. Hiya screens more than 665 million incoming calls per month, and has detected more than one billion robo, telemarketing and scam calls and texts to date. Hiya is available as a consumer app on Google Android and iPhone and is integrated into the phone experience for T-Mobile and Samsung Galaxy S7 users worldwide.

For more information, please visit
For more information on the survey, contact:Kate Hartley / Malini MajithiaCarrot Communications0203 770 5836 /

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