Call it trial by fire or an IT nightmare or what have you.

But after a recent experience, I once again became obsessed with keeping backups current.
We have a server that is notorious for flashing an amber light to warn of potential hard drive issues.

Typically, when one light here and there starts flashing, we put in the call for a replacement drive, hot-swap the drives, and go our merry way.

But one experience was much different.[ Commiserate with your fellow techies—check out “7 hardware horror stories from the help desk.” | Have a tech story to share? If we publish it, we’ll send you a $50 American Express gift card—and keep you Anonymous.
Send it to offtherecord@infoworld.com. | Follow InfoWorld’s Off the Record on Twitter and subscribe to the newsletter. ]

On that day, two drives started flashing during a busy spell.
It had been on my to-do list for a few days when another IT employee – “Bob” – asked if anything needed attention, so I passed the task to him. He called in an order for the new hard drives to be delivered the next day.To read this article in full or to leave a comment, please click here

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