Never mind the IT department’s expertise and recommendations. Never mind warnings of glaring inefficiencies that impact the bottom line. Never mind realistic project expectations.
If the head honchos don’t want to hear of challenges, then improvements obviously won’t happen.As many—if not most—tech pros can tell you, head honchos can be a stubborn lot.
In fact, they may find it easier to pretend problems or needs don’t exist, leaving IT to scramble for a solution. Here are three of those stories.[ Have a tech story to share? If we publish it, we’ll send you a $50 American Express gift card—and keep you anonymous.
Send it to | We’ve all been there: 7 hardware horror stories from the help desk. | Follow Off the Record on Twitter and subscribe to the newsletter. ]

Hot datacenter? Don’t care
It’s the 1990s, and an IT pro newly in charge of the backups discovers that all of the source code for several business-critical customer applications is stored in the SCCS on an ancient IBM AIX box. On the monitor is a large, handwritten sign that says, “DO NOT POWER OFF.” The machine and drives are so old that the staff is legitimately concerned that the units won’t power up again.

The hardware and OS version are no longer supported by the vendor either.To read this article in full or to leave a comment, please click here

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