Company expands customer experience methodology with innovative five-part framework to help businesses map out Voice of the Customer (VoC) programme evolutionLondon, UK and Oslo, Norway and New York, NY – 5 April, 2017 – Confirmit, the leading global customer experience solutions provider for Customer Experience, Voice of the Employee, and Market Research, today launches Confirmit Compass™, a comprehensive, five-stage VoC maturity model.

Confirmit Compass is designed to advance the overall goals of effective customer experience…

Source: RealWire

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