A new study suggests that business and IT automation is taking over tasks, not jobs.The implementation of robotic process automation (RPA) is enabling enterprises to execute business processes 5-10 times faster with an average of 37 percent fewer resources, according to a report released this week by Information Services Group (ISG). However, the productivity gains are not necessarily leading to mass layoffs, but rather the redeployment of employees to handle higher-value tasks and a greater volume of work, according to ISG[ Jump into Microsoft’s drag-and-drop machine learning studio: Get started with Azure Machine Learning. | The InfoWorld review roundup: AWS, Microsoft, Databricks, Google, HPE, and IBM machine learning in the cloud. ]
Automation is creating a polar shift in how work gets done,” says ISG partner Craig Nelson. “While in the past humans have been supported by technology, we are now seeing a shift to technology being supported by humans to manage and operate business processes.  This shift is eliminating much of the mundane cut-paste-and-compare work that humans manage in the cracks between enterprise systems.”To read this article in full or to leave a comment, please click here

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