Enlarge / The iPad Pro Smart Keyboard. (credit: Andrew Cunningham)
Apple’s Smart Keyboards are a key selling point for both the 12.9-inch and 9.7-inch iPad Pros, an official first-party accessory that helps to differentiate them from the cheaper tablets in the lineup.
If you bought one, good news: Apple will now repair most problems with both sizes of Smart Keyboard for up to three years from the date of their release.
According to a memo obtained by 9to5Mac, Apple Stores and authorized service providers are being directed to service Smart Keyboards with “functional issues,” a list of which includes stuck keys, “sensor issues,” problems with the magnetic connector that secures the keyboard to the iPad, Smart Connector problems, and unresponsive keys. The 12.9-inch iPad Pro was released in November of 2015 and the 9.7-inch model came out in March of 2016, so this extended coverage will apply to their Smart Keyboard accessories until November 2018 and March 2019, respectively.
Most of the time, Apple is fairly aggressive about announcing repair programs for endemic hardware issues.
This also isn’t the first de facto warranty extension a recent Apple product has gotten; first-generation Apple Watches with swollen batteries are also eligible for repairs up to three years from the original purchase date.
Read on Ars Technica