Firm replaces telephony infrastructure from Talkdesk with ContactWorld to enhance customer experience throughout EuropeLONDON, 20 June 2017 – NewVoiceMedia, a global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Selectra, a leader in energy price comparisons, has chosen its ContactWorld for Service platform to enhance its contact centre operations and customer experience throughout Europe.Selectra signed a three-year agreement for ContactWorld, replacing previous contact…

Source: RealWire

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