… but costs, lack of IBM i skills and fears about disrupting existing systems are among their main concerns PETERBOROUGH, NH – June 27, 2017 – 91 per cent of IBM i users questioned in a new poll said offering a greater choice of ways in which customers could interact with their companies – such as web and mobile self-service – would help improve customer engagement, and over half (54 per cent) said they are…

Source: RealWire

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