Benefits administration outsourcing company implements ContactWorld to enhance customer service and contact centre efficiencyLONDON, 24 August 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that New York-based benefits administration company Benefit Management Solutions is using ContactWorld for Service to enhance its contact centre operations and customer experience.

Benefit Management Solutions, which delivers full-service, resource-intensive benefits administration and outsourcing,…

Source: RealWire

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