Not even a year ago, businesses across industries were still fairly united in their skepticism of artificial intelligence.
It took Salesforce announcing its AI platform Einstein for them to really take note of and accept that AI was not only officially here, but here to stay.Businesses that have since adopted AI quickly realized that part of the unwritten contract is surrendering control of data-related tasks and decision-making to a machine—either at the tactical or entire process level.

They’re also learning to let go of their need to interpret and act on data insights.

As a result, the decisions they’re making post-AI adoption are drastically different in nature than the ones they were making pre-AI.

But somewhere in between AI adoption and full AI integration, these companies are having to cope with their fear of relinquishing control to a machine.To read this article in full or to leave a comment, please click here

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