ContactWorld honoured for improving customer service technology and the customer experienceLONDON, 17 October 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that its ContactWorld solution has been named a 2017 CUSTOMER Contact Center Technology Award winner.

The award, presented for the 12th year by global, integrated media company TMC and CUSTOMER Magazine, honours vendors that have embraced technology…

Source: RealWire

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