You might think this article is based on the Jetsons, but the interesting thing is that seeing robots in public spaces isn’t that far off.

The field of robotics is accelerating. We are seeing virtual robots in the form of chatbots and AI-based interactions growing.
Soon, this will also be a part of your physical day-to-day interaction.Let’s look at a hypothetical scenario that isn’t too far off and an example of what is coming.The new Starbucks experience
Imagine you feel like getting a cold brew from Starbucks, so you pop up the app on your smartphone and place your standard order at a nearby location.As you enter, you are greeted by a friendly Starbucks employee.

This is a new level of customer engagement and an opportunity to really create a distinct customer experience.

The greeter might be a local expert, in case you have questions about the neighborhood, or may just guide you to where you can pick up your drink.To read this article in full, please click here

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