In the late 1980s, Gartner popularized the term “total cost of ownership” (TCO) to define the long-term cost of maintenance in addition to the upfront price of an enterprise technology. Microsoft began using TCO as a key metric to show that although an open-source alternative, Linux, was free to adopt, it could lead to higher costs as more deeply skilled teams would need to manage and troubleshoot Linux over the long term.Fast forward 30 years—our technology is more advanced and accessible, but TCO remains frustrating and unclear, even as software has largely moved from complex licenses to metered cloud services.

The dollar amounts provided by mainstream cloud vendors for compute, storage, and other cloud-based services rarely provide customers with clarity about the full cost of running business applications in the cloud.To read this article in full, please click here

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