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[LONDON, UK: 17th August 2017] Xceed Group, an IT change consultancy, is delighted to announce its strategic partnership with First Performance Global, a leading financial technology company, to bring an innovative cards engagement platform to the UK, Europe and beyond.The partnership combines First Performance Globalrsquo;s breakthrough platform with Xceed Grouprsquo;s IT change and transformational capabilities, enabling card issuers in the UK and Europe, Middle East and Africa (EMEA) regions to reduce fraud and operational costs,... Source: RealWire
LONDON, UK – 16th August, 2017 – Personal Group PLC, a provider of employee benefits and insurance products, has enlisted the help of the OutSystems low-code development platform to create an innovative employee benefits platform named Hapi.Hapi makes staff happier and more engaged at work through a suite of HR services and employee benefits.

As shown in research from the University of Warwick, happier staff are 12 percent more productive[i].
So, Personal Grouprsquo;s solution benefits... Source: RealWire
Openetrsquo;s virtualized policy and charging solution with pre-packaged use cases provided the foundation that Orange Poland needed to get new services to market fastDUBLIN, Ireland – 15th August, 2017 – Openet, a global leader in the supply of digital BSS (business support systems) and Customer Engagement solutions, today announced that Orange Poland has implemented virtualized versions of its Policy Manager and Evolved Charging solutions.As the leading communications service provider in Poland, Orange offers a wide... Source: RealWire
“Red Teamrdquo; members were fired as they stepped off stage after presenting internal attack tool.
AXA PPP, Countrywide, Facebook, Fullers Brewery, Employee Engagement Alliance, Engage for Success, HR Grapevine, Lloyds Banking Group, Oracle and celebrated authors just some of those on the judging panelEntry deadline October 06, 2017Part of proceeds donated to charity that entrants can influence London – August 10, 2017 – The 2017 UK & European Employee Engagement Awards, (www.ee-awards.com) in association with People Insight, today announces its expert judging line-up.

The deadline for receiving entries is October... Source: RealWire
Leader in customer engagement announces advanced feature in latest release to drive hyper-personalised, contextual and relevant conversations with customersLondon 20th July 2017 - Thunderhead, the leader in enterprise technology for customer engagement, today unveils its game-changing Audiences feature.

Thunderheadrsquo;s ONE Engagement Hub is a cloud-based customer engagement platform that surfaces unique customer insight and journey behaviour.
It enables enterprises across all industry sectors to understand their customers, providing real-time analytics and in-the-moment decisioning allowing brands... Source: RealWire
FreeRADIUS today released an update that patches a number of vulnerabilities uncovered in a commissioned engagement using a customer fuzzer.
LONDON, 10 July 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Verintreg; Systems Inc., a global leader in customer engagement optimisation solutions.

As a new reseller, NewVoiceMedia will sell and support Verint Workforce Managementtrade;, helping customers to gain unprecedented visibility into staffing, processes and work across their enterprise.Verint Workforce Managementtrade; integrates seamlessly with NewVoiceMediarsquo;s ContactWorld platform,... Source: RealWire
UK millennials have surpassed all other demographics to become the most valuable group for financial institutions, Telstra global report finds5 July 2017, London – A new global report released by Telstra reveals that United Kingdom (UK) millennials have become the most valuable demographic group for financial institutions with UK millennialsrsquo; average wallet size[1] now 40 per cent greater than the UK adult demographic.

As millennials drive interactions and demand mobile engagement in a manner never... Source: RealWire
ENGAGE recommits to Confirmit Horizons to put data-driven advice at the heart of employee engagement strategiesLondon, UK and Oslo, Norway and New York, NY: 28th June, 2017 Growing demand from business leaders and employees for a move away from once-a-year, one-way “listeningrdquo; is at the heart of a new, integrated approach to employee engagement developed by ENGAGE and enabled by Confirmit Horizons.ENGAGE, a specialist employee engagement, leadership effectiveness and internal communication consultancy, has renewed its... Source: RealWire
… but costs, lack of IBM i skills and fears about disrupting existing systems are among their main concerns PETERBOROUGH, NH – June 27, 2017 – 91 per cent of IBM i users questioned in a new poll said offering a greater choice of ways in which customers could interact with their companies – such as web and mobile self-service – would help improve customer engagement, and over half (54 per cent) said they are... Source: RealWire
Managed Services & Hosting Summit set to address key issues[London, 26 June 2017] With such a wide range of solutions, and engagement just a click or two away, the managed services industry faces a challenge in how it chooses which products and which other partners to work with. “In recent months we have seen many initiatives from distribution, vendors and managed services players themselves to help build a co-operative approach to solving customer business issues,... Source: RealWire