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Employees, HR Directors and Business Leaders to benefit from ‘disruptive listening’

ENGAGE recommits to Confirmit Horizons to put data-driven advice at the heart of employee engagement strategiesLondon, UK and Oslo, Norway and New York, NY: 28th June, 2017 Growing demand from business leaders and employees for a move away from once-a-year, one-way “listeningrdquo; is at the heart of a new, integrated approach to employee engagement developed by ENGAGE and enabled by Confirmit Horizons.ENGAGE, a specialist employee engagement, leadership effectiveness and internal communication consultancy, has renewed its... Source: RealWire

Over 90 per cent of IBM i shops recognize the need...

… but costs, lack of IBM i skills and fears about disrupting existing systems are among their main concerns PETERBOROUGH, NH – June 27, 2017 – 91 per cent of IBM i users questioned in a new poll said offering a greater choice of ways in which customers could interact with their companies – such as web and mobile self-service – would help improve customer engagement, and over half (54 per cent) said they are... Source: RealWire

Managed Service Providers facing challenge of digital transformation

Managed Services & Hosting Summit set to address key issues[London, 26 June 2017] With such a wide range of solutions, and engagement just a click or two away, the managed services industry faces a challenge in how it chooses which products and which other partners to work with. “In recent months we have seen many initiatives from distribution, vendors and managed services players themselves to help build a co-operative approach to solving customer business issues,... Source: RealWire

Google now actively works against extremist YouTube videos

New policies make it harder for terroristic content to flourish (and be found) on YouTube.

The Enterprise B2B Artificial Intelligence Race Heats Up

Sales & Commercial Teams Next in Line to Benefit Following Artesian Solutions’ Latest Product ReleaseLondon 19th June 2017: The latest release from Artesian Solutions builds on its leading enterprise engagement platform to establish the foundations of an Artificial Intelligence future that promises a revolution in the effectiveness of sales and commercial teams. Launched today, the latest release includes an Artificially Intelligent ‘Insight Agent’ – the first step in a series of intelligent chat bots aimed... Source: RealWire

EY select Thunderhead to help British & Irish Lions engage with...

Thunderheadrsquo;s ONE Engagement Hub selected to build fan engagement in Lions touring year 15 June, United Kingdom – Thunderhead, leader in enterprise technology for customer engagement, today announces that it has been chosen by EY to build fan engagement for the British & Irish Lions.

The Lions team, selected from Home Nations players, kicked off their southern hemisphere tour of New Zealand earlier this month.

Thunderheadrsquo;s ONE Engagement Hub (ONE) is a cloud-based omnichannel engagement... Source: RealWire

WP Engine Unveils Content Performance For Digital Marketers And Publishers

Content Optimizations That 28% of the Web Can Leverage to Drive Higher Brand Engagement London, UK, June 13, 2017 - WP Engine, the leading WordPress digital experience platform, today announced the launch of Content Performance, the companyrsquo;s latest Performance Intelligence solution for marketers and publishers looking to drive higher brand engagement with greater agility through WordPress and greater insights into their entire WordPress content with this new offering.While 78 percent of CMOs believe that custom... Source: RealWire

Caesars Entertainment, Chilirsquo;s Grill & Bar, Cisco and Colorado Department of...

Chicago – June 09, 2017 – Caesars Entertainment, Chilirsquo;s Grill & Bar, Cisco, Colorado Department of Transportation and Visa are among the winners of the 2017 North American Employee Engagement Awards (EE Awards) in association with CultureNextreg; by Maritz Motivation Solutions.

The full list of the winners and those who were highly commended can be found below.

They received their award at a ceremony that followed a conference on Employee Engagement in Chicago yesterday.The Conference... Source: RealWire

Cornerstone OnDemand Expands People Analytics Offerings to Help Companies Measure Employee...

New Cornerstone Engage and Cornerstone Benchmark products enable smarter, data-driven decision-making to help companies improve organisational health and drive workforce strategySANTA MONICA, Calif. — 6 June 2017 — Cornerstone OnDemand (NASDAQ:CSOD), a global leader in cloud-based learning and human capital management software, today announced the addition of two new people analytics applications, Cornerstone Engage and Cornerstone Benchmark.

Designed to give organisations deeper, real-time insight into their workforce, both products enable HR and business leaders to... Source: RealWire

The 2017 Employee Engagement Awards in association with People Insight opens...

Now in its fourth year, the Awards open up to the rest of Europe for the first timeOpen to businesses of all sizes and both public and private sectorJudged by leading industry figures Awards Ceremony at Wembley Stadium on January 25, 2018Employee Engagement Conference to be held March 1, 2018The only Global Awards Scheme dedicated to employee engagementPartnering with recognised experts in employee engagement – People Insight LtdLondon – June 06, 2017 – The 2017... Source: RealWire

Phillips & Cohen Expands CallMiner Eureka Speech Analytics Partnership to Drive...

Eureka Enterprise Speech Analytics and EurekaLive real-time analytics provide post-call voice of the customer insights and on-call next best action guidance to improve quality of service and level of compassion.London, U.K. – June 1st, 2017 – CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces that Phillips & Cohen has opted to expand its use of CallMiner Eureka to support quality of service and the customer experience it provides across all... Source: RealWire

EY select Thunderhead To Revolutionise Customer Engagement

Global Advisory Firm selects Thunderheadrsquo;s ONE Engagement Hub to build more valuable client relationshipsLondon, United Kingdom – 1st June 2017 – Thunderhead, the leader in enterprise technology for customer engagement, today announces that its ONE Engagement Hub has been selected by EY to help them build more engaged and valuable relationships with their clients.

EY is a global leader in assurance, tax, transaction and advisory services.

They deliver insights and quality services using innovative capabilities... Source: RealWire