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Paysafe enhances productivity and customer experience with NewVoiceMedia

LONDON, 27 April, 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia’s ContactWorld for Service platform.

The technology has delivered dramatic improvements to both customer and agent satisfaction.

Focused on connecting businesses and consumers globally with borderless, frictionless and... Source: RealWire

40% of UK eCommerce sites ‘crash’ during seasonal peaks

Struggling retailers losing millions during busiest online shopping periodsLondon. 27, April 2017: Cogeco Peer 1, a globally recognised specialist provider of colocation, network connectivity, managed hosting, cloud and managed services, today announced the findings of an independently commissioned study, which found that 40% of UK retailers’ websites experience downtime during seasonal peaks.The independent study of over 100 UK eCommerce decision makers also found that 48% did not feel completely ready for seasonal peaks in website... Source: RealWire

Corlytics data sheds light on global Libor wrongdoings

Corlytics, the world leader in regulatory risk intelligence, has dug into the Libor enforcement actions globally to better understand the allegations against the Bank of England pressuring banks to submit lower Libor readings during the financial crisi...

Data centers decline as users turn to rented servers

Data centers are declining worldwide both in numbers and square footage, according to IDC -- a remarkable change for an industry that has seen booming growth for many years.Users are consolidating data centers and increasingly renting server power.

These two trends are having a major impact on data center space.[ The cloud storage security gap — and how to close it. | 5 ways Microsoft has improved SharePoint security. ]The number of data centers worldwide peaked at 8.55 million in 2015, according to IDC.

That figure began declining last year, and is expected to drop to an expected 8.4 million this year.

By 2021, the research firm expects there to be 7.2 million data centers globally, more than 15 percent fewer than in 2015.To read this article in full or to leave a comment, please click here

Datacenters decline as users turn to rented servers

Datacenters are declining worldwide both in numbers and square footage, according to IDC -- a remarkable change for an industry that has seen booming growth for many years.Users are consolidating datacenters and increasingly renting server power.

These two trends are having a major impact on datacenter space.[ The cloud storage security gap — and how to close it. | 5 ways Microsoft has improved SharePoint security. ]The number of datacenters worldwide peaked at 8.55 million in 2015, according to IDC.

That figure began declining last year, and is expected to drop to an expected 8.4 million this year.

By 2021, the research firm expects there to be 7.2 million datacenters globally, more than 15 percent fewer than in 2015.To read this article in full or to leave a comment, please click here

Coping with H-1B limits: Distribute your talent instead

Whatever you may think of the limits put on H-1B work visas for U.S. jobs, it’ll likely be the law of the land for the next four to eight years, so enterprises that use high technology need to adapt. My advice: Distribute your technology talent globally, with help from the power of cloud computing and other technologies.It was not so long ago that you had to be physically near the systems to build and maintain them. These days, however, systems are pervasive, and your location has little impact on your ability to design, build, deploy, and operate business systems. To read this article in full or to leave a comment, please click here

Aspect Named #1 Cloud CTRM Solution In Energy Risk Software Rankings...

The annual Energy Risk Software Rankings Report announced its findings from its annual survey of top energy and commodity trading and risk management software and data management vendors, naming Aspect number one for cloud-based ETRM and CTRM software ...

APAC accounted for majority of botnet detections globally

Asia-Pacific contributed more than 50 percent of total botnet detections in the second half of 2016, with the Philippines, Indonesia, India, Thailand, and Malaysia among top 10 countries.

Top 8 Reasons You Don’t Want to Miss SAS 2017

If you've never been to SAS, ask around. You really are missing out on the best security conference in the industry – and event where the best connections are made, high-quality discoveries are shared in a fun, casual atmosphere.

Welcome to the age of the manufactured meme

When a professor's live TV interview was interrupted by his kids, BBC made him a star.

Cogeco Peer 1 & Jisc partner to provide high performance connectivity...

Move will support UK Higher Education’s leading global position London. 14, March, 2017: Cogeco Peer 1, a globally recognised specialist provider of colocation, network connectivity, managed hosting, cloud and managed services, today announced its partnership with Jisc. Jisc is the UK higher, further education and skills sectors’ not-for-profit organisation for digital services and solutions.Jisc is responsible for the Janet Network, a high-speed network for the UK research and education community that provides extremely reliable and... Source: RealWire