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“Move fast and break things” with DevOps has become a popular Silicon Valley mantra during the past few years.

DevOps empowers developers to quickly ship code and holds them accountable for operating their software.

As DevOps becomes the new norm within Silicon Valley, enterprises outside the Valley have begun to look on with a mix of intrigue and terror.Some organizations have held to enforcing the ITIL (Information Technology Infrastructure Library) method of ITSM (IT service management) and shied away from using DevOps.

These organizations maintain that the segregation of duties is a non-negotiable requirement for compliance, and developers should never be allowed to ship code directly to production.To read this article in full or to leave a comment, please click here
New Solution Delivers Self-Service Reporting and Real-Time Dashboards for Quick Visualisation of User Experience, Logon Performance and Endpoint Security DataWarrington, UK, August 31, 2016 – AppSense, the leading provider of User Environment Management solutions for the secure endpoint, today announced availability of Xtraction for DesktopNow, a new connector that provides easy access to real-time data from the AppSense DesktopNow Management Server and AppSense Enterprise Manager Personalisation Server to present valuable data using out-of-the box dashboards and reports. Xtraction for DesktopNow is the latest integrated solution to result from the LANDESK acquisition of AppSense.
It is an easy-to-use dashboard and reporting solution which enables IT to easily share desktop environment data and view real-time details on user experience, logon performance and endpoint security data. “With Xtraction for DesktopNow we have rapidly demonstrated how, as part of the expanded LANDESK family, we can capitalise on our collective capabilities to deliver new solutions to address the growing business intelligence need for both IT and non-technical staff,” said Jon Rolls, Vice President, Product Management, AppSense. “Xtraction for DesktopNow reduces the burden on IT through simple, easy-to-use self-service reporting for business users of all levels.

As a result users can make informed decisions to improve processes, technology, projects and security across the business.” The data presented by Xtraction for DesktopNow enables users to visualise the state of their IT environments and supports a range of security and user experience use cases including: At-A-Glance Dashboards - Administrators have an instant overview of metrics such as active users, database size, average profile sizes, personalized application counts, logon counts and other user activity Highlight Most Blocked Applications - Administrators are able to present a live view of the top executables which have been prevented within an organization using AppSense Application Manager rules Highlight Most Allowed Applications - Administrators are able to present a live view of the top executables which have been permitted within an organization, for licensing purposes or identifying security incidents Xtraction for DesktopNow real-time dashboards and reports are available out of box, and can be viewed in a web browser by IT staff, department heads and other interested parties.
It offers a light footprint and quick installation for new and existing DesktopNow customers. Xtraction for DesktopNow is available now through AppSense sales channels.
It will be showcased during VMworld in Barcelona, October 17th to 20th, in the AppSense booth.

For more information or to request a demo, please visit http://www.appsense.com/products/xtraction-for-desktopnow/ About AppSenseAppSense is the leading provider of User Environment Management solutions for the secure endpoint.

The technology allows IT to secure and simplify workspace control at scale across physical, virtual and cloud-delivered desktops.

AppSense solutions have been deployed by 3,600 enterprises worldwide to nine million endpoints.

AppSense is now a part of the LANDESK family with offices around the world.

For more information, please visit www.appsense.com. About LANDESKLANDESK is the global authority on user-centered IT.

By integrating and automating IT tasks, LANDESK helps organisations balance rapidly-evolving user requirements with the need to secure critical assets and data. LANDESK can help you: discover and track assets; survive software audits; reduce help desk wait times; enable ITIL service management best practices; remotely provision and secure devices; deliver apps, patches and OS updates to mobile devices, laptops, desktops and servers; secure mobile email; demonstrate the value of IT to the business and much more. LANDESK is headquartered in Salt Lake City, UT, and has offices all over the world.

To learn more, visit www.landesk.com. Copyright © 2016, LANDESK.

All rights reserved.
### Media Contact:Samantha CurtisOctopus Group for LANDESK/AppSense020 3837 3757landesk@weareoctopusgroup.net
Lack of IT integration and workload interoperability is pushing big enterprises such as Royal Dutch Shell to collaborate with IT providers and launch initiatives to develop IT standards to help them simplify IT management, cut integration complexities and save costs. Shell, BP and PriceWaterhouseCoopers (PwC), along with IT suppliers Microsoft, IBM and HP, have launched the IT4IT Forum – a supplier-neutral consortium that provides enterprises with a reference architecture to simplify their IT management, cut costs and improve IT efficiency. The IT4IT initiative is aimed at helping companies' IT departments address the strategic challenges brought about by the changing IT landscape. The reference architectures will support management and execution across the IT value chain and will allow enterprise CIOs to deliver services faster and with reduced cost and risk, according to The Open Group, the consortium working to develop IT standards. The forum launched as analyst firm Gartner published research to suggest many IT functions struggle to contain costs. Gartner said many organisations report the basic costs of running and maintaining their IT estates rising, leaving less budget for innovation and investing in business applications.  Initiatives such as IT4IT hope to identify opportunities for cost reduction, freeing up funding for innovation. Gartner estimated that, for an IT department's budget of $1bn per annum, the initiative could save between 5% and 20% of the total. Other members joining the IT4IT Forum include Achmea, AT&T, University of South Florida, Logicalis and Munich RE; and service providers Atos, Capgemini and Accenture. Why big customers are in the game "Like many other companies, Shell faces challenges around matching IT capabilities to core business needs, and reducing IT spend while delivering IT solutions faster,” said Shell CIO Alan Matula.  New technologies such as cloud, IT consumerisation and big data are adding further complexity to Shell’s substantial IT infrastructure and its IT team is increasingly stretched to respond to rising demand and the need for greater agility. At the Open Group conference, Hans van Kesteren, Shell’s vice-president and CIO for global functions, admitted the company has multiple end systems in place and faces huge integration challenges. "Standards will help us to mature our industry," he said. Shell spends millions on IT every year and its infrastructure comprises 140,000 desktops, 25,000 networks, 10 datacentres and more than 35 petabytes of storage every year. “We also have about 8,000 IT applications – 500 of which are absolutely business-critical. These applications cannot experience downtime,” Kesteren told delegates at the conference. “The forum will create a common language to share best practices and we will have common platform so when we buy apps or services it will all fit in and we don’t have to worry about integration.”  Enterprises stand to benefit from this work in various ways, such as “by enabling crucially needed interoperability in multi-supplier ecosystems and gaining a much deeper insight into what is happening in the IT function”, Matula said.  “We believe the emerging IT4IT standard will drive a change in the market that will enable us to consume IT management capabilities as a service and to streamline future sourcing decisions by including adherence to the standard in relevant contracts.” According to Matula, the forum is “on the verge of seeing an open standard for IT management come into place”. Move to streamline IT Shell’s efforts to develop IT standards and improve IT integration can be traced back to 2011, when it changed its approach and started talking to HP – its IT estate was invested heavily in HP - to jointly design a comprehensive and integrated model for managing its systems and deal with the challenges identified. Shell wanted to share its experiences with other customers facing similar challenges at that time.  “The IT function in many of our member organisations is under constant pressure to provide improved capabilities to the enterprise, while at the same time lowering total cost,” said Allen Brown, president and chief executive of The Open Group.  The IT4IT standard will enable IT departments to achieve the same level of business discipline, predictability and efficiency as other business functions. It will also embrace and complement existing processes and methodologies (such as CoBIT, ITIL and TOGAF), by taking a data-focused implementation model perspective across the entire IT value chain. One conference delegate told Computer Weekly she welcomed the initiative. “I do a lot of IT contract work for the public sector in the UK and the government will benefit hugely by this,” she said. “Government uses TOGAF and CoBIT and other frameworks and will benefit hugely from a common single standard.” According to the enterprise customers at the event, a lack of cooperation across IT systems results in sub-optimal use of IT resources. “It also makes it impossible for users to tackle complexities such as cloud, agility, mobility and BYOD,” said Chris Davis, chair of IT4IT Forum.  Rick Ancona, CTO at PriceWaterhouseCoopers LLP, said IT departments need to evolve to meet the needs of the business while managing IT services provided internally and externally. “By driving an industry standard at the reference architecture level, we will truly achieve interoperability among our software suppliers providing the strongest IT environment available, thus allowing us to focus our energies on differentiating the business services instead of focusing on how best to manage IT," Ancona said. Meanwhile European health insurance company Achmea said it supports the IT4IT initiative because it is a community-driven, open-standard initiative. “In our industry, control of the end-to-end IT value chain is mandatory. That particularly includes effective and dynamic management of a multi-sourced landscape, which can only become a cost-efficient and high-quality reality with the right level of standardisation,” said Ton van der Linden, its CIO. Customer-driven standards Enterprise customers hope the forum will define a new operating model for IT and drive IT providers to deliver toolsets optimised to support the new IT4IT industry open standard. For service provider Accenture, the forum is in line with its objectives of developing integrated automation that uses a common framework across its IT operations. "Hybrid architectures, new sourcing models and new delivery models mean the IT environment is more complex than ever, making it challenging for CIOs to maintain control while maintaining the agility and flexibility they need in today’s digital environment. Tools are available to help, but so far tend to be point solutions, developed in silos,” said Daniel Benton, global managing director, IT Strategy, Accenture. “It is not about having a new firewall product with 37 different lock systems on it. Today, IT is about understanding the complicated IT ecosystem and understanding the risks,” Benton told delegates. He warned that, in today’s digitised enterprises, CIOs are not driving the digital agenda anymore: “Someone else in the business is,” he said. According to HP, IT infrastructure in large enterprises are so fragmented and lacking in unified standards, that IT just cannot be optimised. “Customers are spending millions in integrating one IT system with another,” said Georg Bock, HP’s senior director of IT management software portfolio strategy.  According to Bock, customer-driven standards will make interoperability measurable. “It will give all types of users a proper mechanism to get interoperability in workloads and end silos.” Email Alerts Register now to receive ComputerWeekly.com IT-related news, guides and more, delivered to your inbox. By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy Read More Related content from ComputerWeekly.com RELATED CONTENT FROM THE TECHTARGET NETWORK
Users can orchestrate a service-centric approach for private cloud data management and achieve improved security and quality of service levels. A growing trend in new-generation IT is the increasing availability...
Banks and financial services enterprises in Poland considering cloud services are split between strict regulations and security concerns on one hand, and cloud’s benefits and reach in other sectors. Global finance has been in crisis for several years. In Poland, however, the situation is quite different – the financial sector has noted higher profits than others. In recent years, the profitability ratio for institutions in this sector (net profit in relation to invested equity) varied from 13% to over 20%, according to data from the National Bank of Poland. Meanwhile, the average profitability for a company in Poland is only 8%. Not surprisingly, cloud service providers consider Poland’s financial sector players as the most likely customers. Their offer is indeed taken into account by the banks, but with caution and deep introspection. While cloud’s scalability and high compute capacity has been touted as beneficial for the financial sector, there is still a high level of distrust about cloud services in banks and financial institutions in Poland, says Adam Tymofiejewicz, director of consulting at Comarch, one of the two largest IT integrators in Poland. What is limiting wide-scale cloud adoption in Poland? Cloud helps to reduce total cost of investment and facilitates the use of IT infrastructure at scale, says Dariusz Kowalski, hosting manager at Home.pl, the hosting company that provides cloud services too. But financial services enterprises are one of the most demanding IT customers. They usually want 24/7 technical assistance from the cloud service providers, and a high level of security and availability, Kowalski says. Financial institutions also insist that their cloud services provider holds the appropriate certificates and complies with the framework outlined by the financial regulatory authorities. Banks and insurance companies have some non-technical requirements in their wish list too, says Kowalski. They want the cloud provider to be an established, trusted player with experience in the market. “Banks rarely decide to entrust their data to players of unknown reputation and operating in a non–transparent way,” Kowalski adds. Banks’ cautious approach to the cloud is the result of the regulations that are special, formal and more rigorous than other industries. At the beginning of 2013, Polish Financial Supervision Authority (PFSA) issued “Recommendation D”, which increases the requirements for “managing risks associated with IT and telecommunication systems used by banks”. Banks in Poland are required to deploy advice contained therein until the end of 2014. The purpose of “Recommendation D” is to ensure that procedures at banks meet information technology standards – Code of ITIL (Information Technology Infrastructure Library), standards of group 27000, COBIT (Control Objectives for Information and Related Technology) or ISO 22301. Although “Recommendation D” does not have the status of a legal norm – it is merely advice – the banks cannot afford to ignore it. Failure to implement "Recommendation D" or its partial introduction can cause real losses, PFSA warns. “Among the risks are IT systems failures, decreased resistance for outside attacks and improper actions of a mechanism to inform the management about current challenges that should be faced by bank,” says Dariusz Stefaniuk, project manager at Baker Tilly International, a consulting company. For the second year in a row, banks’ CIOs devise their IT strategies around “Recommendation D” to please the board of directors. As a side effect, there is a weakened interest in implementing a cloud-based infrastructure. But banks are far from steering clear of the cloud because of its rising dominance within other segments such as retail, small and medium enterprises (SMEs) and the tech sector. Despite caution and regulatory requirements, some enterprises within the banking sector have taken their first steps into cloud and are yielding its benefits. Poland still lacks special law on cloud computing. But it can be argued that the current law is not an obstacle for cloud deployment, even within the banking and financial segment. It may be considered even favourable to cloud services, but on the condition that the use of IT outsourcing improves the quality and effectiveness of banking services. Banks deploying cloud services have already met requirements of the “Recommendation B” issued by PFSA in 1997. “This document recommends reduction of fixed assets and at the same time, investing in improvement of service quality, which is consistent with the basic principles of cloud computing,” says Robert Kobylanski, chief executive of CK ZETO, a subsidiary of Asseco, the largest IT company in Poland. Kobylanski estimates that more activities of banks will be supported by cloud-based solutions in near future. It is difficult not to agree with such a forecast, especially because it is also supported by official data and the predictions of ICT market experts who are buoyant about cloud adoption in Poland. In 2012, cloud computing services were used by around 7% of companies in the financial services sector – according to the Central Statistical Office of Poland report “Information Society in Poland 2009-2013”. By 2015, the savings of financial sector in central and eastern Europe will reach €183bn. It will be caused by data processing systems in the cloud – predict analysts of the Centre for Economics and Business Research in London. How cloud is seeping into Polish banks’ IT architecture Based on previous experience in implementing an IT cloud model in Poland, Kobylanski argues that the transformation of IT systems in financial institutions begins with the spreading of infrastructure as a service (IaaS) and platform as a service (PaaS).  “Why? From the user point of view, the biggest advantage of cloud services is an immediate, non-investment access to computing power – server resources, applications systems, virtualisation, storage resources, disk arrays, backup and archiving,” Kobylanski says. IT resources in the cloud enable IT specialists within banks to use rented compute power that, at the same time, complies with the standards, emphasises Kobylanski. A good example of it can be found in the work of developers during cloud systems testing and improving, he points out. From the user point of view, the biggest advantage of cloud services is an immediate, non-investment access to computing power Robert Kobylanski, CK ZETO With the increase of trust in security of cloud services for banks and decrease in prices, more advanced banking functions will be processed in the cloud, experts say. Dariusz Wichniewicz, director of telecommunications services at ATM, the company running the largest datacentres in Poland, agrees with Kobylanski. Financial institutions, including banks, for several reasons, prefer a private cloud, although it requires more financing than public cloud. However, it gives greater control over the data. In this model, banks do not have to share resources with other customers of the cloud, which gives greater comfort and safety, says Wichniewicz. The Polish market of banking applications available in the cloud is getting more interesting, says Radoslaw Maczynski, vice-president of DomData, an IT company. He adds that in addition to universal tools such as office suites, DMS (Document Management Systems) and solutions to create and manage backups, now providers even offer tools to support typical banking processes, for example, servicing debt collection. Small and medium-sized financial institutions lead the way  Currently, there are 129 small and medium-sized cooperative banks that derive the greatest benefits of the cloud. While the large commercial banks are still considering the use of cloud computing, cooperative banks have been using the benefits of cloud computing for several years. Every month, 2.5 million banking transactions in this vertical are processed in the cloud. “We believe in cloud computing model, as it is financially attractive for us. It enables us to apply the most modern IT solutions, which we could not afford if we were to use traditional approach such as an in-house IT,” says Eugenia Pokorska–Sawczuk, chief executive of the Cooperative Bank in Tczew. “Today, because of the cloud, our competitiveness is growing, and with it the ability to attract new customers,” says Pokorska–Sawczuk. The footsteps of small institutions follow the big banks. These, although recognising the advantages of cloud services, need to have much more time and money for implementation and require a culture change. Bank for Environmental Protection (BOS – Bank Ochrony Srodowiska) moved its entire communication infrastructure to the cloud in 2012. Integrated Solutions, a subsidiary of Orange, one of the four largest mobile network operators in Poland, implemented Unified Communications as a Service (UCaaS) at BOS. Today, nearly two thousand employees of the bank, in its headquarter and in local offices, use wired and mobile telephony, conferencing systems, communication devices and tools served from the cloud. “UCaaS helps us not to worry about investing in expensive hardware and software. Thanks to pay-as-you-go and pay-as-you-use models, we pay only for these IT resources that we actually use,” says Adam Grzbieluch, vice-president of BOS. “The transfer of care for network and telecommunications equipment to outside specialists is not only a source of savings. This is the first step to all further improvements in the area of technological solutions quality, optimising the cost of services and better management of IT staff in our bank .” The first bank in the cloud Idea Bank, subsidiary of Getin Bank, specialises in serving small businesses. It is the first bank in Poland that decided to implement a model of banking services that is fully provided in the cloud (Idea Cloud). This project is being implemented in cooperation with Efigence, widely unknown IT developer for the financial institutions. Start of this cloud bank is announced for the end of September this year. “I expect Idea Cloud will gain 100,000 to 150,000 thousand clients during the first year of operation , says Jaroslaw Augustyniak, CEO of the bank. Users of Idea Cloud will be able to issue invoices, declare and pay taxes, make business payments, monitor receivables, take loans and others. “Idea Cloud is an intelligent system that remembers everything that a busy entrepreneur can forget. The system automatically builds a history of relationships with customers and partners, helps to forecast cash flows of a business. It also includes a virtual safe with encrypted access, dedicated to all types of electronic data,” says Jakub Wojciechowski, project manager of Idea Cloud. In the next three to five years, technological innovations in the banking sector will be closely linked to the implementation of the cloud solutions, predicts Augustyniak. Email Alerts Register now to receive ComputerWeekly.com IT-related news, guides and more, delivered to your inbox. By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy Read More Related content from ComputerWeekly.com RELATED CONTENT FROM THE TECHTARGET NETWORK This was first published in August 2014
The Cabinet Office and Capita's joint venture Axelos has moved into the cyber security space to offer training to boards and CEOs. The company's head of cyber resilience best practice, Nick Wilding, told Computing that the firm was launching a new cyber resilience portfolio later this year in the UK and the US.  This would add to the best management practice portfolio that includes ITIL and the project management methodology Prince2 that the firm already runs. The new service, which is aimed at raising awareness of cyber security, rather than up-skilling talent with technical expertise, will come at a charge that Wilding did not disclose. However, he did state that it is open for any type of organisation. "Ultimately we will train any company, across the board - and yes they will have to pay for it. Any company, of any size, whether they are a government or federal organisation or a private firm. That said, it is a priority for us to deal with sectors that have the most to do [to catch-up], particularly the sectors which have a lot of sensitive information," he said. Axelos has about "300 to 400 training providers" as part of its existing network around the world, who will be assisting the firm with training. Wilding, whose previous role was at BAE Systems Applied Intelligence, formerly Detica, explained that the training would involve "in-room simulation". "It means getting board members or heads of businesses into a room and taking them through a scenario," he said. But unlike the Digital Criminality programme he launched at BAE Systems, whereby participants were given a crisis to solve on paper, this takes a more "positive" outlook. "It gives scenarios such as signing a deal with a firm in the Far East - the scenario takes them through the [security] impacts, such as how the wider supply chain will be affected," he said. An element of "gamification" will also be applied in what Wilding describes as "serious games". "We're looking at introducing serious games for one player, and perhaps a multiplayer mode, in which we build up a range of different scenarios that employees will have to work their way through to make it more exciting. "With traditional cyber security training, people are shown a scenario and asked basic questions, and the end result is a certificate. The difference with this is participants will be asked to make decisions and they can then see what the repercussions of their actions would be," he said.
You cannot improve your data protection using insurance products without increasing costs. To get insurance protection you need to have good demonstrable, documented and maintained security practices in place, such as ISO 27001 certification, as well as additional requirements (ISO 9001, ITIL, dedicated skilled security staff etc).  If you do not have those security measures in place, or the measures you have do not meet the requirements set out by the insurance company, your costs to gain insurance will increase or you will not be offered insurance at all. Insurance is based on the assessment of risk and a company’s risk appetite, and those of an insurance company need to at least match in order for insurance cover to be issued. If you have all the required security practices in place, then insurance should cover for unpredictable events such as security breach occurring within say three hours of a critical patch being released ie insurance is no substitute for good security practices. Peter Wenham is a committee member of the BCS Security Forum strategic panel and director of information assurance consultancy Trusted Management. Email Alerts Register now to receive ComputerWeekly.com IT-related news, guides and more, delivered to your inbox. By submitting you agree to receive email from TechTarget and its partners.

If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy Read More Related content from ComputerWeekly.com This was first published in October 2013