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“Cost to Serve” metrics and self-service implementation key for new ITSM deploymentChessington, Surrey, 16 January 2018 - Sunrise Software, a leading supplier of IT service management (ITSM) solutions, has today announced that DPDgroup UK, ...
Azure is now very much at the heart of Microsoft’s enterprise strategy, providing a place to build the next generation of applications and services.
It’s easy to focus on it as a platform and as a host for virtual infrastructures, forgetting one if ...
LONDON, 11 January, 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won an Appealie SaaS Customer Success Award.

The Appealie a...
Tryzens develops pre-built integration for the Salesforce Commerce Cloud platform, to enable retailers to take advantage of Eagle Eye’s digital marketing platform.Tryzens, a leading eCommerce Systems Integrator, has been awarded the contract to d...
A new means of exploiting Google Apps Script lets attackers deliver malware using URLs.
First of all, I hate doing yearly predictions.

Also, this is the time of year that every PR firm in the country asks me to read the cloud computing predictions of their clients, which are all pretty much wrong and self-serving.So, I’ve put together ...
I’m one of those people who takes time at the new year to define personal objectives for the forthcoming year, some of which I actually achieve.

Enterprise IT should be doing the same thing for cloud computing.Here are my three suggestions for IT’s ...
2017 was a good year for Google Cloud Platform.

But 2018 promises to be even better.

Although Google still sits well behind Amazon Web Services and Microsoft Azure in cloud revenue, with just 2.3 percent market share against AWS’s 44.1 percent and A...
Most enterprises have an accidental hybrid IT reality, rather than a strategy.

As various groups and geographies in enterprise organizations procure their own cloud services independently of the IT organization, conflict emerges between the use of t...
As we close out another AWS Re:Invent conference, it’s become apparent that we have the AWS ecosystem and the Azure ecosystem. Although there are a few others in the marketplace, Google and IBM to name two, most investment and interest have been foc...
Is your public cloud-based workload too slow? You don’t know where to look first?  Here are some quick guidelines for diagnosing the root cause of most performance issues.I’ve found that many people in IT who can quickly diagnose issues with traditi...
GDPR deadline drives demand for data discovery technologies London, England: 21/11/17: Privacy compliance and enterprise analytics company FileFacets has appointed Nuvias as its sole distributor in EMEA to drive international expansion and meet growing...